Terms of Service

Effective date: 1 September 2026 · Last updated: 1 September 2026

1. Acceptance of Terms

These terms of service form a binding agreement between you and BELVEDERE HOLDING LIMITED, the company operating the GFCTEXTILE website and the textile sourcing and trading services described on it. By accessing our website, submitting an enquiry, placing an order or otherwise using any part of our services, you agree to be bound by these terms.

If you do not agree to these terms, you should not use our website or our services. We may revise these terms from time to time, and the version that applies is the version in effect at the time you use the relevant service. We encourage you to review this page periodically so that you remain aware of any changes.

These terms, together with any additional agreements we enter into with you and our privacy policy, describe the complete understanding between you and us regarding the use of our services. They supersede any earlier discussions or communications unless otherwise agreed in writing.

2. About These Services

GFCTEXTILE is the trading brand through which BELVEDERE HOLDING LIMITED provides textile trading and sourcing services. Our registered business address is:

BELVEDERE HOLDING LIMITED
Rm C 7/F WORLD TRUST TWR
50 STANLEY ST
Hong Kong (HK)

Our services include fabric sourcing and mill liaison, supply of greige and finished fabrics, dyeing and finishing coordination, quality inspection and testing, garment accessory supply, and export documentation and logistics. We act as a sourcing and trading intermediary connecting clients to mills and service providers, rather than acting as a manufacturer ourselves unless expressly agreed.

We also operate within the wider professional, scientific and technical services sector, including computer integrated systems design and related consulting. Where we provide technical or consulting services in addition to textile trading, those services are also governed by these terms unless a separate written agreement applies.

3. Eligibility to Use the Services

Our services are intended for use by professionals, businesses and individuals who are at least eighteen years of age. By using our services you confirm that you are at least eighteen years old and that you have the legal capacity to enter into a binding agreement.

If you use our services on behalf of a company or other organisation, you confirm that you are authorised to act on behalf of that organisation and that the organisation is legally bound by these terms. In that case, references to you throughout these terms include the organisation you represent.

We may decline to provide services to any person or organisation at our reasonable discretion, and we may refuse or suspend an account where we believe it is appropriate to protect our interests or to comply with applicable law.

4. Use of the Website

Our website is provided to inform you about our services and to let you contact us and engage our services. You may browse the website and view its content for lawful purposes only.

You agree not to use the website in any way that could damage, disable, overload or impair it, or that interferes with another user use of the website. You may not attempt to gain unauthorised access to any part of the website, the servers on which it is hosted or any systems connected to it.

While we aim to keep the website accurate and available, we do not guarantee that it will be error-free, uninterrupted or free of harmful components. You accept responsibility for your own use of the website and for protecting your own devices from viruses and other security threats.

5. Accounts and Security

Certain services may require you to register for an account or to provide identifying information. Where you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to provide accurate, current and complete information when you register or make an enquiry, and to update that information promptly if it changes. You must not allow another person to use your account, and you must notify us immediately if you suspect any unauthorised use of your login details.

We reserve the right to suspend or close an account if we reasonably believe it is being used contrary to these terms or in a way that puts our services, staff or other clients at risk.

6. Sourcing and Trading Services

When you engage us to source or trade textiles on your behalf, we act as your agent or counterparty as described in the relevant agreement. Our role includes identifying suitable mills, negotiating terms, coordinating production, arranging inspection and managing logistics in cooperation with our network of partners.

We use reasonable professional skill and care in selecting mills and service providers. However, we are not always the manufacturer and we cannot guarantee every characteristic of a third-party supplier. Where third-party suppliers provide goods directly, the supplier own terms and processes may also apply to those goods.

Details of the specific services you commission, including scope, specifications, volumes, prices and lead times, will be agreed between us before production commences. Those agreed details become part of the contract and must be followed by both parties.

7. Quotations and Orders

A quotation we provide represents an offer based on the information available at the time it is prepared. Quotations are valid for the period stated on the quotation, and we may revise them if circumstances change, such as raw material costs, currency movements or changes in your specification.

An order is confirmed only when we accept it in writing, either by email or through a signed agreement. Upon acceptance, a binding contract arises between you and us for the agreed services and goods, and all terms of these terms of service apply to that contract.

You must provide complete and accurate order information. We are not responsible for delays or errors that result from incomplete, inaccurate or late information you provide, and any additional costs incurred as a result may be passed on to you.

8. Specifications and Samples

Detailed specifications protect everyone. Before production begins you should provide, and where necessary we will help you finalise, complete specifications covering fibre content, construction, weight, width, colour and any required tests or certifications.

Where samples or lab dips are submitted for approval, they represent the standard against which bulk production is measured. Any deviation from an approved sample must be communicated to us in writing and settled before further production proceeds.

A physical sample may not perfectly represent every property of bulk production due to normal variation in textile manufacturing. We will work to keep variation within agreed tolerance levels, and we will use our professional judgement to resolve any reasonable differences with you fairly.

9. Quality and Inspection

We arrange independent inspection and testing in line with the quality standard agreed for your order. Unless stated otherwise, inspection is based on standard sampling plans and the recognised acceptance quality level agreed at the time the order is confirmed.

Inspection and test reports reflect the state of the goods at the time and place they are examined. We will share reports with you and will address any findings in accordance with the agreed quality standard before goods are released.

Where we arrange third-party laboratories to perform physical or colour fastness testing, the results are provided by those laboratories and we pass them on to you as part of our service. You are encouraged to raise any quality concern promptly once you are aware of it, as outlined in the section on returns and claims.

10. Pricing, Invoicing and Payment

All prices are stated in the currency agreed in the quotation. Prices may be subject to taxes, duties and charges that are applied by the relevant authorities, and these will be identified on the invoice where applicable.

Payment terms, including any deposit required and the schedule of instalments, will be stated in the agreed order. Unless otherwise agreed, payment must be settled before goods are released and before shipping is arranged.

We may charge interest on overdue amounts at the rate agreed in the contract or, failing that, at a reasonable commercial rate permitted by law. We also reserve the right to suspend or delay services, shipment or delivery if payment remains outstanding.

Invoices are issued after we have completed the agreed services or at the milestones defined in the order. You should review each invoice and contact us promptly if you believe it contains an error.

11. Shipping and Delivery

Delivery terms such as ex works, free on board or delivered duty paid will be agreed as part of the order and follow the recognised international commercial terms where the parties elect to use them.

Lead times reflect our best estimate based on supplier schedules, production progress and the availability of shipping. We will keep you informed of progress, but slight delays can occur in textile production and logistics and do not automatically constitute a breach of contract.

Risk in the goods passes to you at the point agreed under the delivery terms. Once risk has passed, we are not responsible for the condition of the goods in transit unless we have agreed to assume that responsibility, in which case the insured value and coverage will be agreed in advance.

12. Returns and Claims

You must inspect delivered goods promptly and report any claim, including shortage, damage or quality deviation, in writing as soon as the issue is discovered and in any event within the period stated in the order or reasonable for the circumstances.

If an approved vendor on your behalf has issued a claim, or where our inspection or testing identifies a problem, we will work with you and the supplier to determine the appropriate remedy, which may include replacement, rework, credit or a negotiated resolution depending on the cause and the applicable terms.

Before returning any goods, you must obtain our consent, as unauthorised returns may be refused. Samples that are required to support a claim should be preserved as directed by us or by the relevant inspection agency.

13. Liability and Disclaimers

We provide our services using reasonable professional skill and care. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence or for fraud.

Subject to the above, our total liability to you arising out of or in connection with any order, whether in contract, negligence or otherwise, will not exceed the amount you paid us for the specific order giving rise to the claim.

We will not be liable for indirect or consequential losses, including loss of profits, loss of business opportunity, loss of revenue or loss of goodwill, arising out of or in connection with our services or these terms.

We do not provide guarantees of market conditions, final retail behaviour or the suitability of goods for a particular end use beyond the specifications agreed and the results of the testing we arrange.

14. Intellectual Property

All content on our website, including text, graphics, logos, page layout and design, is the property of BELVEDERE HOLDING LIMITED or its licensors and is protected by applicable intellectual property laws. You may view and download material for your own lawful business use, but you may not reproduce, distribute or modify it without our written permission.

The GFCTEXTILE name, logo and related marks are our trademarks. You may not use these marks in a way that is likely to cause confusion without our prior written consent.

Nothing in these terms grants you any right, title or interest in our intellectual property, and all rights not expressly granted are reserved by us.

15. Prohibited Conduct

You agree not to use our services for any unlawful or improper purpose. This includes, but is not limited to, using the services to transact in goods that are illegal to import, export or trade in your jurisdiction or ours.

You must not use our services to misrepresent the origin, composition or characteristics of goods, to evade customs or sanctions obligations, or to interfere with the rights of third parties. You must comply with all applicable trade, customs, sanctions and export control laws.

We cooperate fully with authorities in preventing prohibited conduct. If we reasonably believe that your use of our services involves unlawful activity, we may suspend or terminate the relevant arrangement and report the matter as required.

16. Third-Party Links and Services

Our website may link to third-party websites and our services may involve third-party providers such as mills, dye houses, inspection agencies, laboratories and logistics companies.

We do not control third-party websites and we are not responsible for their content, privacy practices or terms. Where a third party supplies services directly to you, those services may be governed by separate terms between you and that third party.

Your use of any third-party linked website is at your own risk, and we encourage you to review the terms and policies of those websites before you rely on them.

17. Termination

Either party may terminate a service arrangement by written notice in accordance with the cancellation terms agreed in the relevant order or contract. Where no specific terms are agreed, termination takes effect upon reasonable written notice, subject to any rights and obligations that have already accrued.

We may suspend or terminate your use of the website or our services, and close any account, if we reasonably believe you have breached these terms or that continued service would expose us or others to unreasonable risk.

On termination, you must pay all amounts due to us and cooperate with the orderly completion of open obligations. The sections of these terms that by their nature should survive termination, including those concerning liability, intellectual property and governing law, will continue to apply.

18. Governing Law and Disputes

These terms and any contract formed under them are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

We will first try to resolve any dispute arising from these terms through good-faith negotiation between the parties. If we cannot resolve the dispute within a reasonable period, either party may refer the matter to the courts of Hong Kong, which will have non-exclusive jurisdiction.

Nothing in this section limits your statutory rights or your right to seek relief from a competent court where the law requires it.

19. Severability and Waiver

If any provision of these terms is found to be invalid, unlawful or unenforceable, that provision will be severed from these terms to the extent necessary, and the remaining provisions will continue in full force and effect.

Our failure to exercise or enforce any right or provision of these terms is not a waiver of that right or provision. A waiver operates only if it is set out in writing and signed by the party giving the waiver.

These terms set out the entire agreement between you and us with respect to the subject matter, and they replace any earlier written or oral agreements on that subject.

20. Contact Us

If you have any questions about these terms, or if you wish to raise a matter concerning your agreement with us, please contact us using the details below.